CUSTOMER FEEDBACK TOUCH SCREEN

Ask your clients in a direct and easy way, obtaining valuable customer feedback to improve your business

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Staff rating [%img%]

Net Promoter Score [%img%]

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Cuestionario de Satisfaccion: Pantalla Táctil para cuestionario de satisfacción de clientes

[%img%] Profile, habits and preferences

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[%img%] Suggestions and complaints

CUSTOMIZED SURVEYS

The most cool and user-friendly surveys to engage with your customers and improve their experience

Pantalla Táctil, cuestionario con diseño personalizado

TOUCH SCREEN

The touchscreen kiosk stand that best adapts to your space

Pantalla táctil de pared para recoger feedback masivo

WALL MOUNT STAND

Pantalla táctil que se adapta a tu espacio

FLOOR STAND

Recoger feedback de los clientes con pantalla táctil de mostrador

COUNTER STAND

REAL-TIME CUSTOMER FEEDBACK

Find out your weaknesses fast and improve without delay

Market research specialists [%img%]

Data segmentation and crossing [%img%]

Benchmarketing Net Promoter Score [%img%]

Mejora la Experiencia del Cliente - Análisis En Tiempo Real

[%img%] Timeline

[%img%] Comments categorization

[%img%] Recommendations

SUCCESS STORIES

MUSEUMS

logo museo maritim

“With RateNow we collect instant feedback about exhibitions and architectonic renovations, like the new entrance of the museum. Understand our public helps us to apply changes and attract more visitors”

Susana Navarro 

Communications Director, MMB

ENTERTAINMENT

cinesa

“RateNow allows us to take speedy decisions. The flexibility of the system makes possible to adapt the survey for new tests the we launch in our cinemas.”

Héctor Premuda 

Marketing Director, Cinesa

CLINICS

logo

“Ratenow helps us to constantly improve the service in our clinics as we set common quality targets for the whole group.”

Xavier Romea

Manager, BQDC Group

SHOPPING MALLS

glories

“RateNow is a tool to directly communicate with our clients and helps us to evolve with them” 

Jorge de Juan

Marketing Manager, Les Glòries

EVENTS

RCTB

“With RateNow we can measure public satisfaction with our services and activities in the tournament, and better know the profile of our visitors”

Alberto Agustí

RCTB President, Godó 2016 Tournament

TOWN HALLS

 

Ajuntament de Castelldefels

 

“User friendly, very intuitive and fast. It is a non-invasive tool and stands out by itself. RateNow also facilitates our compliance with ISO requirements.”

Lluïsa Vázquez

Castelldefels OAC Director

RETAIL

koroshi

“With RateNow we can make fast improvements, while transmitting an image of proximity to the customer, they can see that we value their opinion.”

Miguel Ángel Cabot 

Brand Manager, Koroshi

HOTELS

abba

“The most attractive feature of RateNow is its cool design, which reaches all public segments.  This system allows us to know first-hand our weaknesses and make correct them quick”

Félix Alcocer 

Director, Hotel Abba Balmoral

PHARMACIES

farmacia torres

“We use RateNow to measure customer satisfaction with our staff, waiting time and service quality. This helps us to improve.”

Antonio Torres 

Owner, Farmacia Torres

RESTAURANTS

ca-la-nuri-

“RateNow has turned into an essential tool for Ca La Nuri restaurants. We use it to measure customer satisfaction and identify key areas to improve.”

Ricard Noguera 

Owner, Ca la Nuri

CAMPINGS

camping el garrofer

“RateNow is a very useful tool for its immediacy, as it makes customers rate the service when their experience is more recent and their perception is vivid and clear.”

Mónica Leprevost 

Director, Camping Garrofer

ABOUT US

equipo ratenow

RateNow was founded in 2014 by four partners specialized in market research and marketing, who aim to revolutionize on-site feedback collection and facilitate business decision-making.

A young and enthusiastic team focused on making RateNow the number one reference for feedback and personal data collection on the spot, developing the most user-friendly, fast and interactive system.

We are inspired by lean startup methodology: we create in constant interaction with the market, outside the office, perspiring what the client wants to provide an optimized service.

In RateNow we believe in hard work, constant innovation, achieving goals, learning and growing. We love to travel, escape from routine, meet people, experience, think together and make bold decisions.

CONTACT US